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How We Handle Your Privacy

We collect and protect the information you share when you open an account, fund via bKash, Nagad or Rocket, and place bets. This policy explains what we gather, why we need it, and how you control it.

Account securityWallet transaction recordsContact preferencesCookie managementData request options
nagat 88 How We Handle Your Privacy
DATA PRACTICES

How We Protect Your Information

We encrypt wallet transactions and account credentials, limit employee access to personal data, and audit our systems regularly. You control communication preferences, cookie settings, and data-sharing choices from your account dashboard or by contacting our privacy team.

Secure Payment Flow When you deposit via bKash, Nagad or Rocket, we collect only the transaction reference and amount; your wallet PIN and banking credentials stay with the payment provider and never reach our servers.
Cookie Use Essential cookies keep you logged in and remember your language preference. Analytics cookies track page visits to improve the lobby layout. You can block optional cookies in your browser; core account functions will still work.
Data Retention We keep transaction records and account logs for the period required by financial regulations. After you close your account, we anonymise your data once the retention window ends, unless law requires longer storage.
Your Rights Request a copy of your data, ask us to correct inaccurate details, withdraw marketing consent, or delete your account by contacting support. We respond to verified requests within the timeframe your jurisdiction mandates.
PRIVACY HELP

Contact Us About Your Data

If you have questions about this policy, want to request your data, or need to update your contact preferences, reach us through any of these channels. Our team handles privacy inquiries during support hours and responds to formal data requests within the timeframe your local law requires.

Live Chat Open the chat widget in your account dashboard and select the privacy topic. An agent will guide you through data requests, cookie settings, or account closure steps in real time.
Email Support Send your privacy question or data request to our support email. Include your registered mobile number so we can verify your identity and respond securely to the correct account holder.
Account Settings Log in and visit the privacy section under account settings to download your transaction history, update communication preferences, or disable optional cookies without contacting support.

Privacy Policy FAQ

We collect your mobile number, wallet details for bKash, Nagad or Rocket deposits, device type, and IP address when you register. We also log your betting history and transaction records to maintain account security and comply with financial regulations.

We share minimal transaction details with payment processors to complete deposits and withdrawals. We never sell your information to advertisers or unrelated third parties. If local law requires disclosure, we comply with lawful requests from authorities.

Transaction records and account logs are stored for the period required by financial regulations. After you close your account, we anonymise your data once the mandatory retention window ends, unless longer storage is legally required.

Yes. Contact support via live chat or email with your registered mobile number. We will verify your identity and send a copy of your data within the timeframe your local jurisdiction mandates for data-access requests.

Log in and visit account settings to request closure, or contact support directly. We will close your account and begin the anonymisation process once any pending transactions clear and the required retention period passes.

Essential cookies maintain your login session and language preference. Optional analytics cookies track page visits to improve the lobby layout. You can disable non-essential cookies in your browser settings without losing core account functions.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.